Simpool Mobile Banking

Modern digital banking in every customer’s pocket

Name: Simpool
Brand: Simpool

Simpool Mobile Banking connects bank customers to everyday banking services through their mobile devices — securely, in real time, and through a seamless digital experience.

— Benefits

Better banking for customers, lower costs for banks

24/7 Digital Access

24/7 access to banking services without visiting a branch.

Lower Service Costs

Reduced service costs by moving transactions to digital channels.

Better Customer Engagement

Improved customer engagement through a modern, intuitive experience.

Real-Time Transactions

Real-time transaction processing customers can depend on.

Customer Acquisition & Retention

A competitive digital channel that attracts and retains customers.

Connected Payment Ecosystem

Broader payment ecosystem access through QRIS and PPOB.

Branchless Banking

Branchless capability to agency banking

— Mobile Banking Features

Everything customers need, right on their phone

A full set of banking features that replace trips to the branch.

Biometric Login

Secure access with face and fingerprint authentication.

Balance Checking

Real-time account balance visible at a glance.

Transaction History

Full transaction records accessible anytime.

Fund Transfers

Transfer funds between accounts quickly and securely.

QRIS Payments

Scan to pay at any QRIS-enabled merchant instantly.

PPOB & Bill Payments

Pay electricity, water, phone, and other bills in one place.

Card Management

Block, activate, or manage cards directly from the app.

Customer Support

In-app support to resolve issues without visiting a branch.

— SECURITY

Safe in Every Interaction, Trusted in Every Transaction

Simpool applies world-class security standards and layered protection to ensure all interactions and transactions by Admin, Managers, and Customers are protected to the maximum.

Infrastructure Security

Internationally Recognized Security Certifications

ISO 27001

Information Security Management System

PCI DSS

Payment Security Standard

Secure and redundant infrastructure to protect data and minirnize the risk Of downtime and threats.

System Operations Security

Secure Communication with Strong Encryption

SSL 2048 bits

(SHA-256 with RSA). HTTPS

All communication between devices and Simpool servers is encrypted using the latest security protocols.

Transaction Security

Layered Protection for Every Transaction

Data is encrypted during transmission end-to-end.

Password, PIN & OTP combination for maximum security.

Support for QR Code & Fingerprint authentication for faster and safer access.

Real-tirne email / SMS & in-app notifications (optional).

Transaction receipts in image format.

— SECURITY

Safe in Every Interaction, Trusted in Every Transaction

Simpool applies world-class security standards and layered protection to ensure all interactions and transactions by Admin, Managers, and Customers are protected to the maximum.

Infrastructure Security

Internationally Recognized Security Certifications

ISO 27001

Information Security Management System

PCI DSS

Payment Security Standard

Secure and redundant infrastructure to protect data and minirnize the risk Of downtime and threats.

System Operations Security

Secure Communication with Strong Encryption

SSL 2048 bits

(SHA-256 with RSA). HTTPS

All communication between devices and Simpool servers is encrypted using the latest security protocols.

Transaction Security

Layered Protection for Every Transaction

Data is encrypted during transmission end-to-end.

Password, PIN & OTP combination for maximum security.

Support for QR Code & Fingerprint authentication for faster and safer access.

Real-tirne email / SMS & in-app notifications (optional).

Transaction receipts in image format.

— SECURITY

Safe in Every Interaction, Trusted in Every Transaction

Simpool applies world-class security standards and layered protection to ensure all interactions and transactions by Admin, Managers, and Customers are protected to the maximum.

Infrastructure Security

Internationally Recognized Security Certifications

ISO 27001

Information Security Management System

PCI DSS

Payment Security Standard

Secure and redundant infrastructure to protect data and minirnize the risk Of downtime and threats.

System Operations Security

Secure Communication with Strong Encryption

SSL 2048 bits

(SHA-256 with RSA). HTTPS

All communication between devices and Simpool servers is encrypted using the latest security protocols.

Transaction Security

Layered Protection for Every Transaction

Data is encrypted during transmission end-to-end.

Password, PIN & OTP combination for maximum security.

Support for QR Code & Fingerprint authentication for faster and safer access.

Real-tirne email / SMS & in-app notifications (optional).

Transaction receipts in image format.

— INTEGRATION

Connected to core banking, payment systems, and other backend systems

Simpool Mobile Banking integrates with backend core banking and payment gateways through APIs — keeping data and transactions consistent across all systems.

Direct API integration with Simpool Core Banking and cooperative systems.

QRIS and national payment gateway connections built in.

Real-time synchronization between mobile app and backend systems.